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It was the year 1985-89 which saw a start of Tailors Point in the
Relief Road- Ahmedabad. It was the time when Indian traditional dresses were
facing tough competition from western dresses. Ahmedabad, The Manchester of India,
was also fashioned by the same trends.
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How will you despatch my order?
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We use the finest international air couriers to ensure your order reaches you at
your doorstep in the fastest possible time. Most orders are delivered within 72-96
working hours of despatch; but these times may vary depending on where you are located
and your local customs authority.
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How long will it take for my order to reach me?
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While most orders are processed and despatched within 10 days of receipt of payment,
please provide up to 8 weeks for processing your order. Because most items are handcrafted
with extreme care using traditional techniques they may occasionally be in short
supply. We will inform you immediately just in case we require more time for a particular
item.
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How do I check the status of my order? |
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We use the finest air couriers to ensure that your order reaches you at your doorstep
in the fastest possible time.
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On receiving your order, tailors point will confirm the same with an e-mail and
a unique order number. On the day we despatch your order, we will confirm the same
with yet another e-mail mentioning the airway bill number. The e-mail will also
have an attached URL address which will take you directly to a web page where you
can feed in your airway bill number and subsequently check the delivery status of
your order online.
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At any point you are most welcome to e-mail us regarding queries related to your
orders and tailors point will try its best to keep you well informed and updated.
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What do you charge for shipping and handling? |
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Prices exclude packing, handling and courier charges. These charges are computed
and displayed separately depending on your shipping destination.
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Can we pay in any other currency besides US Dollars? |
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No matter from which part of the world (except India) you place an order at www.tailorspoint.com,
the amount debited from your account will be in your local currency (approximately)
equivalent to the US Dollar price of the item ordered.
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For example: A customer placing an order for US$ 69 from the United Kingdom will
be debited UK£ 41 (equivalent to the existing exchange rate on the day of the order
placed).
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Please note that all currency conversions are estimated and the price that you see
will be close to the actual price, but not necessarily the exact price of an item.
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The final price of an item is the INR value converted from the US$ price displayed
on the site and is dependant on the exchange rate prevailing between the US$ and
the Indian Rupee.
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This INR value is what is charged to the client, and is credited to tailors pointworld.
Any difference between this amount and the amount on a client's credit card statement
is attributed to bank charges/commission for currency conversion. tailors pointworld
has no say or control in determining what these charges are and it is understood
that the customer will bear these charges (if any).
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Can I return an item? |
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Keeping in mind the very basic nature of every tailors point outfit, our customers
do appreciate that each outfit ordered online is individually created, crafted and
made to fit perfectly in accordance to the measurements provided.
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Relatively, fashion is an evolution. Due to the dynamism of this evolution, we respect
customers ability to support tailors point’s "no return no exchange” policy to help
us deliver the very best and latest in Indian fashion.
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Kindly be informed that tailors point will not be able to refund any online sales
at www.tailorspoint.com under any circumstances.
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tailors point firmly believes that all the customers who order online are aware
that colors seen on a monitor will be slightly different as compared to the color
of actual outfit ordered.
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tailors point trusts and has faith in its customers for making its online venture
successful so that every year tailors point can deliver and probably exceed customers
expectations and beyond.
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Is my personal information secure? |
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tailors point believes in providing a safe and secure shopping experience for all
clients with stringent and effective security measures on www.tailorspoint.com.
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It is tailors point’s policy to never send / share private information, such as
your credit card number, via e-mail. In fact, tailors point recommends that you
adopt this practice in all your Internet activities.
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tailors pointworld.com can only accept orders from Web browsers that permit communication
through Secure Socket Layer (SSL) technology.
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What if I do not wish to purchase online? |
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tailors point recommends that you place your order online. However, if you prefer
to order offline, please print our fax order form, fill in the appropriate details
and fax it to us.
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Can I order outfits from tailors pointworld.com that are not on the website? |
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Yes. tailors point has maximized its efforts to provide a complete online shopping
experience.
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We understand that you as our customer may have different requirements such as :you
may wish to order an outfit which is not showcased at tailors pointworld.com, or
you may wish to modify the design (embroidery, pattern, fabric) of a showcased outfit
at tailors pointworld.com, eg. you may wish to add sleeves to a sleeveless blouse,
or you have a specific occasion coming up, such as a wedding, and you would like
our team of designers to design something specifically to your taste.
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All the above (and more!) can be achieved very easily by placing a Custom Order.
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Please follow the steps below to make your very own personalized purchase:
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Send us an email describing your requirements in detail. Our ability to serve you
better will be greatly enhanced by the specific information you are able to provide.
Therefore, please do take the time to be as specific as possible.
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Based on your requirement, tailors point's design team will select or design the
appropriate outfits/accessories/jewelry that are in tune with your expectation.
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You will receive an email with a detailed description of the item(s) requested along
with price. (if possible, we will attach digital image(s) of the same)
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After mutual confirmation on price and design, tailors pointworld will send you
an email with your unique Custom Bag link.
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This link will take you directly to a custom bag page wherein you can see all the
items that you requested.
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You can then complete this personalized purchase online using your credit card.
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Voila! Your very own personalized outfit (or accessory/jewelry) will arrive at your
doorstep within a short period of time.
It's as simple as that! All you have to do is email us at info@tailorspoint.com
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